Knowledge Base

Our extensive knowledge base provides answers for most common issues and email setup. Start by selecting a category below.

billing

Billing

Billing Faq's such as how to make a payment and when are payment's due.

 

domain registration

Domain Registration

Helpful tips such as how to move your domain registration to Power Shift.

 

Web Hosting

Web Hosting FAQ's including how to access cPanel and htaccess Redirects.

dialup

Dial-Up

All the information needed to set up Dial-Up and change your Dial-Up user name.

 

Email

Our email Knowledge Base can answer most of your questions.

dns

DNS

Helpful tips for working with DNS, such as setting the TTL or updating a site's A record.

Email Service Pricing Update

 

You may have recently received a notice about upcoming pricing adjustments to your email service. We want to confirm that this message is legitimate and was sent directly from Power Shift.

 

We’ve been able to maintain the same email rates for more than 15 years, but rising costs make a change unavoidable.

Our service costs were unexpectedly raised by more than triple with almost no notice. We have done everything possible to absorb the increase internally, but the change is too significant for us to sustain without adjusting our pricing. Please review our updated pricing list here.

I want to sincerely apologize for the impact this may have on you or your business. We know price changes are never welcome, and we do not take this decision lightly. Our goal is always to provide reliable, high‑quality local service at a fair and stable rate, and we remain committed to delivering the same level of care and support you expect from us.

The new pricing will take effect as early as March 2026. If you have any questions, concerns, or would like to discuss how this affects your account, please feel free to contact me using one of the methods below. I’m here to help in any way I can.


Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. 
Chat using the Chat box at the bottom of this screen 
Send us a text at 802-253-6287

You can log into your account at My Account to view your current services.

Thank you for your understanding and for being a valued Power Shift customer.

 

~The Power Shift Team

 

 

Submit a Ticket or Connect with us on Chat!

Couldn't find the answer in our Knowledge Base? No problem! Simply fill out the form below to submit a ticket to our support team. Or, you may contact us directly by emailing support@pshift.com, or call us toll free at (877) 949-7767
 You can also try out our new livechat feature, located at the bottom right of our website, during normal business hours.

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